Technical Contact & False Positive Reporting
Direct support for system administrators, RBL reputation queries, and audit console support.
Submit Technical Inquiry
RBL False Positives
If you have resolved an RBL listing but the console retains cached results, provide your domain to purge Redis cache entries.
Direct Email Contact
For institutional inquiries, privacy, or infrastructure support:
[email protected]Recursive Queries
Our Unbound query engine analyzes domain infrastructure directly in real-time.
Technical Support FAQ
Why does my SPF record trigger PermError?
It is almost always due to exceeding the strict limit of 10 DNS lookups (RFC 7208) with multiple include: mechanisms.
How do I delist an IP from RBL lists?
You must visit the official RBL provider website (Spamhaus, Barracuda) directly and request removal after securing your mail server.